Heinemann

Listening to Learn

The Challenge

Creating an intuitive and cohesive digital assessment 

Backpack had the chance to help Heinemann Publishing launch Listening to Learn, a math educational tool, consolidating and interpreting over 15 years of research by accomplished educators Marilyn Burns and Lynne Zolli into a cohesive digital experience. Through a series of professional learning labs built into an intuitive web app design, Listening to Learn allows teachers to discover how to determine the thought process behind how students arrive at answers to mathematics problems.

What We Did

  • Research
    • UX Research
  • Strategy
    • Product Ideation
  • Design
    • Wireframes
    • UX Design
    • UI Design
    • Accessibility Compliance
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LTL Interviews
Listening How They Learn

The tool guides educators through a structured interview with their students, asking them to verbally answer math questions while digging into what they do to solve them — if the prompt is 9+7, do they count on their fingers? Do they round it to 10+6? Burns and Zolli posit that there isn’t a wrong answer to how students approach these questions, but there may be more effective strategies you can help them learn. It’s a way of “getting under the hood” of how students K-8 think, and adapting instruction to help students develop better problem-solving strategies.

It’s a way of “getting under the hood” of how students K-8 think, and adapting instruction to help students develop better problem-solving strategies.

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LTL Reports
More Than Just an Interview

We’re data geeks at Backpack, and the wealth of research that Burns and Zolli brought to the project kickoff started our wheels turning. What started as just an interview tool evolved into so much more over the 18 months of development -- discovering that an educator could use the interviews with their students as a way to develop teaching strategies, generate reports for future lessons, and find the best methods for connecting with their classes.
 

That knowledge, hours of videos of Burns and Zolli administering their teaching method, and close collaboration with the two educators allowed this project to open up beyond the team’s original vision. We started developing the Listening to Learn tool in November of 2019, and when classrooms shifted to a digital model in early 2020 we ensured that our program could work virtually with students over video chat (and even user-tested it with our creative director’s son). Adapting the program to a post-Covid world has given us the opportunity to make Listening to Learn a more integral part of the teacher-student relationship.

“Choosing Backpack for the design of a flagship product was easily one of the best decisions I made as a product owner. They rapidly became my trusted collaborators, problem solvers and creative soulmates for all elements of design and execution.”
— Megan Artin, Senior Product Owner
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